Harbor Medical
A healthcare navigation system built to reduce stress, improve department recognition, and support accessibility across a busy medical center.
Client
Harbor Medical Center
Material
Antimicrobial laminate, aluminum, tactile acrylic
Scale
1.8M visits / 6 departments
Timeline
2024
The Challenge
Patients were navigating multiple departments under time pressure, with inconsistent naming and legacy signs creating avoidable confusion.
Our Solution
We clarified nomenclature, introduced color-coded department families, and fabricated durable high-legibility signs for clinical environments.
Project Gallery
Visual highlights
Deliverables
What we delivered
Execution Process
How we brought it to life
Stakeholder interviews
Gathering requirements from department heads and facilities team.
Nomenclature audit
Reviewing all department names for consistency and clarity.
Pilot wing
Testing the system on one wing before hospital-wide rollout.
Hospital-wide install
Phased deployment coordinated with clinical schedules.